The following tables show the combined results of our Customer Satisfaction Surveys.

Training Room and Equipment

Rating	Count	Percent	Graph
Excellent	137	76.1%
Good	41	22.8%
Fair	2	1.1%
Poor	0	0%
Total	180

Venue and Facilities

Rating	Count	Percent	Graph
Excellent	137	75.7%
Good	43	23.8%
Fair	1	0.6%
Poor	0	0%
Total	181

Location

Rating	Count	Percent	Graph
Excellent	66	37.7%
Good	86	49.1%
Fair	18	10.3%
Poor	5	2.9%
Total	175

Catering

Rating	Count	Percent	Graph
Excellent	119	66.1%
Good	57	31.7%
Fair	4	2.2%
Poor	0	0%
Total	180

Feedback

Below is a selection of comments from client feedback:

You have a lovely venue with excellent facilities.
Delegate from M2 Integrated Solutions

First class venue well worth consideration...
Delegate from CIM

We are always looking for somewhere to hold our team meetings - your venue is perfect!
Delegate from Barclays

You have some first-rate facilities and are obviously well-regarded within the business and business-support communities.
Delegate from Lloyds TSB

The facilities are first class and the catering was, quite simply, outstanding. From a trainer/facilitator’s point of view, both trainer and delegates were well looked after and supported and it certainly made life much easier for me.
Oracle Trainer